<![CDATA[AI Programming]]>https://lankadevelopers.lk/category/11RSS for NodeFri, 15 May 2026 23:36:52 GMTMon, 30 Jun 2025 13:23:46 GMT60<![CDATA[How Generative AI Services in CRM Improve Customer Relationships?]]>Most people understand that AI’s ability to personalize messages & streamline workflows, but here are some powerful real-world applications that many businesses are already leveraging:

Predictive Engagement with Generative AI

Using generative AI, businesses can now craft preemptive email responses, sales pitches or support content based on customer behavior patterns.

Smart Summarization of Customer Interactions

CRMs are filled with long email threads, call transcripts, chat logs often unread. Generative AI now compresses these into actionable insights. Think of it like having a virtual assistant summarizing all the last 6 months of a lead's journey.

Hyper-Personalized Outreach

With AI, reps can now generate context-aware emails that align with a client’s industry, recent pain points, and even sentiment from past support tickets

Real-Time Sentiment & Escalation Alerts

Generative AI can go beyond support chat, it now monitors tone & urgency, summarizing frustrated user sessions in real time and flagging escalation risk.

At Impero IT Services, we recently built a custom AI module for a global eCommerce brand’s CRM system (based on Zoho and LangChain). The solution:

Summarized live customer feedback from 7 channels Suggested upsell products based on behavior + sentiment Auto-generated scripts for follow-up sales calls

Within 3 months, the brand saw a 19% increase in customer retention and 3x faster onboarding for new sales reps.

]]>https://lankadevelopers.lk/topic/1486/how-generative-ai-services-in-crm-improve-customer-relationshipshttps://lankadevelopers.lk/topic/1486/how-generative-ai-services-in-crm-improve-customer-relationshipsMon, 30 Jun 2025 13:23:46 GMT<![CDATA[Deepfakes Are Taking Over: Where Do We Draw the Line?]]>This 7span blog post delves into the rapidly evolving world of deepfakes, explaining what they are, how they are created using artificial intelligence, and the potential dangers and ethical concerns they pose across various sectors. It likely explores the technology behind deepfakes, including machine learning algorithms, and discusses the implications for misinformation, privacy, and security, while possibly also touching upon detection methods and the ongoing efforts to mitigate their harmful impact.

]]>https://lankadevelopers.lk/topic/1364/deepfakes-are-taking-over-where-do-we-draw-the-linehttps://lankadevelopers.lk/topic/1364/deepfakes-are-taking-over-where-do-we-draw-the-lineWed, 14 May 2025 06:03:47 GMT<![CDATA[developertg mobitel Sign up error]]>developerstg.mobitel.lk සයිට් එකේ sign up වෙද්දි. error එනවනෙ. mobitel එකේ වෙනම account හදන්න ඕනද

]]>https://lankadevelopers.lk/topic/865/developertg-mobitel-sign-up-errorhttps://lankadevelopers.lk/topic/865/developertg-mobitel-sign-up-errorSat, 09 Oct 2021 11:59:29 GMT<![CDATA[Webinar - DEMYSTIFYING ML: DRIVE YOUR FUTURE]]>great bro

]]>https://lankadevelopers.lk/topic/863/webinar-demystifying-ml-drive-your-futurehttps://lankadevelopers.lk/topic/863/webinar-demystifying-ml-drive-your-futureMon, 04 Oct 2021 07:41:34 GMT<![CDATA[Introduction to Machine Learning Workshop]]>@uditha

great

]]>https://lankadevelopers.lk/topic/807/introduction-to-machine-learning-workshophttps://lankadevelopers.lk/topic/807/introduction-to-machine-learning-workshopWed, 10 Mar 2021 06:38:54 GMT<![CDATA[Robotic Process Automation Free Course]]>Thank you mr.uditha

]]>https://lankadevelopers.lk/topic/785/robotic-process-automation-free-coursehttps://lankadevelopers.lk/topic/785/robotic-process-automation-free-courseFri, 29 Jan 2021 10:25:04 GMT<![CDATA[python automation සිංහලෙන් ඉගෙන ගමු..]]>niyamai bro, digatama karamu

]]>https://lankadevelopers.lk/topic/600/python-automation-ස-හල-න-ඉග-න-ගමhttps://lankadevelopers.lk/topic/600/python-automation-ස-හල-න-ඉග-න-ගමMon, 22 Jun 2020 02:49:10 GMT<![CDATA[Machine Learning ගැන ප්‍රශ්නයක්.]]>@root hari mama eka balanam.. thanks..

]]>https://lankadevelopers.lk/topic/596/machine-learning-ග-න-ප-රශ-නයකhttps://lankadevelopers.lk/topic/596/machine-learning-ග-න-ප-රශ-නයකThu, 18 Jun 2020 12:21:40 GMT<![CDATA[Jquery get values for P tag using id]]>Ohh Thank you!! i'll do that way..

]]>https://lankadevelopers.lk/topic/558/jquery-get-values-for-p-tag-using-idhttps://lankadevelopers.lk/topic/558/jquery-get-values-for-p-tag-using-idFri, 10 Apr 2020 07:55:04 GMT<![CDATA[Whatsapp Bot]]>@MrCentimetre

sorry late unata, meka hoda tutorial ekak

https://dev.to/jajoosam/build-a-whatsapp-bot-fast--2hdc

]]>https://lankadevelopers.lk/topic/540/whatsapp-bothttps://lankadevelopers.lk/topic/540/whatsapp-botMon, 23 Mar 2020 01:43:22 GMT<![CDATA[Machinelearning is an application of artificial intelligence]]>good one thanks bro

]]>https://lankadevelopers.lk/topic/456/machinelearning-is-an-application-of-artificial-intelligencehttps://lankadevelopers.lk/topic/456/machinelearning-is-an-application-of-artificial-intelligenceWed, 18 Dec 2019 10:20:02 GMT<![CDATA[Build Your Telegram Python Bot ( Sinhala Tutorial )]]>@sayumihasanjali Mata telegram bot ekak hadaganna uwamana wela thiyenawa site ekakata. Pay krnna puluwn. Proffesional widiyata bot ekak lassanata design krla denna puluwan kenekge udau awashyai. Ehema kenek innawanm puluwan ikmanatama mata katha karanna. 0752215723

]]>https://lankadevelopers.lk/topic/330/build-your-telegram-python-bot-sinhala-tutorialhttps://lankadevelopers.lk/topic/330/build-your-telegram-python-bot-sinhala-tutorialFri, 26 Jul 2019 13:04:31 GMT<![CDATA[Telegram bot එකක් අපිම හදාගන්නෙ මෙහෙමයි]]>@MrCentimetre suree👍🏻👍🏻

]]>https://lankadevelopers.lk/topic/322/telegram-bot-එකක-අප-ම-හද-ගන-න-ම-හ-මයhttps://lankadevelopers.lk/topic/322/telegram-bot-එකක-අප-ම-හද-ගන-න-ම-හ-මයThu, 18 Jul 2019 15:46:16 GMT<![CDATA[Telegram Bot සම්බන්ධව]]>@asindu-theekshana

https://link.lankadevelopers.com/WhMDf

]]>https://lankadevelopers.lk/topic/321/telegram-bot-සම-බන-ධවhttps://lankadevelopers.lk/topic/321/telegram-bot-සම-බන-ධවThu, 18 Jul 2019 06:45:39 GMT<![CDATA[New Data Science and Machine Learning Workshop]]>successful workshop concluded - https://uditha.wordpress.com/2019/01/17/machine-learning-and-ai-workshop-at-netassist-international/

]]>https://lankadevelopers.lk/topic/76/new-data-science-and-machine-learning-workshophttps://lankadevelopers.lk/topic/76/new-data-science-and-machine-learning-workshopMon, 07 Jan 2019 14:39:27 GMT<![CDATA[Free DATA SCIENCE AND MACHINE LEARNING WORKSHOP at Microsoft Sri Lanka]]>We can allow only 30 participants , Right now 550 registered . Kindly look for upcoming free events , if you unable to get email confirmation

]]>https://lankadevelopers.lk/topic/54/free-data-science-and-machine-learning-workshop-at-microsoft-sri-lankahttps://lankadevelopers.lk/topic/54/free-data-science-and-machine-learning-workshop-at-microsoft-sri-lankaSat, 22 Dec 2018 17:25:22 GMT