Why is Salesforce Health Cloud not updating patient records properly?

[Vihan Richard]

If your patient records, care plans, or activity logs aren’t updating on time, it’s usually because the data mapping or sync rules aren’t set correctly. Sometimes the external system and Salesforce fields don’t match, so the updates never reach the right place.
A proper Salesforce Health Cloud Integration checks all the field mappings, API jobs, and permissions that affect how patient data moves.
Using the right Salesforce Health Cloud Solution also helps fix broken sync cycles and makes sure records, tasks, and care plans update the way they should.
Sharing this in case someone else is stuck with the same issue.