Travelers flying with 9 Air from Guangzhou Baiyun International Airport should understand the terminal arrangements before starting their journey. The 9Air CAN Terminal is generally Terminal 2, which provides access to the airline's passenger services and departure facilities. Confirming the terminal before arriving can help passengers save time and avoid unnecessary confusion.

Guangzhou Baiyun International Airport offers several facilities to make the travel experience more convenient. Passengers can find restaurants, cafés, shopping outlets, restrooms, seating areas, and information desks. Airport signs and flight information screens help travelers locate important areas and stay updated about departure details.