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    What Should I Look for When Hiring Salesforce Developers in the USA for Custom Integration Work?

    Web Development
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    • Vihan Richard
      Vihan Richard last edited by

      Hey community,

      I’m currently evaluating firms to hire Salesforce developers in the USA, specifically for a project involving complex Salesforce Cloud Integration Services. The work includes integrating with third-party CRMs, custom ERPs, and platforms like Shopify and Marketing Cloud.

      From a technical standpoint, what should I assess beyond the basic certifications? Should Apex, LWC (Lightning Web Components), and integration experience with REST/SOAP APIs be considered non-negotiable?
      Also, I’d love insights on:

      • Experience with Salesforce Platform Events or Queueable Apex
      • Familiarity with CI/CD best practices (Gearset, Jenkins, etc.)
      • HIPAA or industry-specific compliance exposure
      • Red flags to watch out for during vetting

      If you've worked with a U.S.-based Salesforce partner or team for custom integration, I’d really appreciate hearing about your experience—good or bad. Recommendations welcome!

      Thanks in advance.

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      • ImperoITServices
        ImperoITServices last edited by

        Must-evaluate factors

        1. Platform Integration Experience
        • SAP, Oracle NetSuite, Microsoft Dynamics
        • Custom REST/GraphQL APIs
        • AWS Lambda / Azure Functions for middleware logic
        • Data lakes / ETL tools like Talend or MuleSoft
        1. Expert with Salesforce Flow, LWC & Apex Together

        Have to know when to use declarative tools vs. code (Apex) vs. modern UI with LWC is crucial. A capable developer will architect workflows using a hybrid approach to reduce long-term technical debt.

        1. Security Compliance

        They must comply with HIPAA, SOC2, GDPR, etc. developer should have a history of building audit-ready, permission-aware integrations with proper OAuth flows & token refresh cycles.

        1. CI/CD, Git & DevOps for Salesforce
        • SFDX CLI
        • Gearset or Copado for deployments
        • Bitbucket/GitHub Pipelines

        At Impero IT Services, we recently partnered with a US-based supply chain logistics platform that needed real-time sync between Salesforce Sales Cloud and their custom Node.js-based operations system.

        We built:

        • A custom API middleware layer on AWS using Lambda for real-time sync
        • Used Salesforce Platform Events and Change Data Capture (CDC) to minimize polling
        • Integrated Slack for event-based team alerts directly from Salesforce
        • Enabled secure multi-region data handling to comply with FedRAMP & CCPA
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