Must-evaluate factors

1. Platform Integration Experience

• SAP, Oracle NetSuite, Microsoft Dynamics
• Custom REST/GraphQL APIs
• AWS Lambda / Azure Functions for middleware logic
• Data lakes / ETL tools like Talend or MuleSoft

2. Expert with Salesforce Flow, LWC & Apex Together

Have to know when to use declarative tools vs. code (Apex) vs. modern UI with LWC is crucial. A capable developer will architect workflows using a hybrid approach to reduce long-term technical debt.

3. Security Compliance

They must comply with HIPAA, SOC2, GDPR, etc. developer should have a history of building audit-ready, permission-aware integrations with proper OAuth flows & token refresh cycles.

4. CI/CD, Git & DevOps for Salesforce

• SFDX CLI
• Gearset or Copado for deployments
• Bitbucket/GitHub Pipelines

At Impero IT Services, we recently partnered with a US-based supply chain logistics platform that needed real-time sync between Salesforce Sales Cloud and their custom Node.js-based operations system.

We built:

• A custom API middleware layer on AWS using Lambda for real-time sync
• Used Salesforce Platform Events and Change Data Capture (CDC) to minimize polling
• Integrated Slack for event-based team alerts directly from Salesforce
• Enabled secure multi-region data handling to comply with FedRAMP & CCPA

1. Tech Stack for 2025

• Frontend (Mobile): Flutter 3.22+ or React Native (Expo SDK 50+)
• Backend: Laravel 10/11 with Sanctum or Passport for API token authentication
• API Layer: Laravel as a RESTful or GraphQL API provider
• Database: MySQL or PostgreSQL, depending on your data relations
• Deployment: Dockerized Laravel + Firebase/Play/App Store deployment for mobile
• CI/CD: GitHub Actions + Codemagic (for Flutter) or EAS (for React Native)

2. API Integration

Rather than duplicating logic or backend calls, expose your Laravel logic as well-structured REST or GraphQL APIs. Laravel Sanctum offers lightweight API token-based authentication ideal for mobile clients. We typically version the API (/api/v1/...) to future-proof it.

3. Offline Capability & Syncing

If your mobile app needs offline access or delayed syncing (field data collection, retail, health apps) make use of SQLite + background sync services (Flutter: moor or Drift, RN: AsyncStorage or WatermelonDB).

4. Security Practices 2025

Laravel now natively supports more granular permissions with Laravel Policy Scopes and API Rate Limiting. Use SSL pinning on mobile clients, and make sure tokens are securely stored using Keychain/Keystore on mobile.

5. Testing & CI

We always run unit and API tests in Laravel using PestPHP or PHPUnit, and parallel widget & integration testing in Flutter or React Native. GitHub Actions triggers end-to-end API test runs with every push to main. For mobile builds, tools like Codemagic or Expo EAS are a must.

We at Impero IT Services recently built a retail inventory solution for a Canadian franchise brand. The Laravel backend powered:-

• Admin dashboard
• Role-based user management
• Product and order APIs
• Notification logic (via Firebase Cloud Messaging)

While the Flutter mobile app handled:

• In-store barcode scanning
• Inventory updates
• Offline-first data entry
• Real-time sync with Laravel via secure APIs

Most people understand that AI’s ability to personalize messages & streamline workflows, but here are some powerful real-world applications that many businesses are already leveraging:

1. Predictive Engagement with Generative AI

Using generative AI, businesses can now craft preemptive email responses, sales pitches or support content based on customer behavior patterns.

2. Smart Summarization of Customer Interactions

CRMs are filled with long email threads, call transcripts, chat logs often unread. Generative AI now compresses these into actionable insights. Think of it like having a virtual assistant summarizing all the last 6 months of a lead's journey.

3. Hyper-Personalized Outreach

With AI, reps can now generate context-aware emails that align with a client’s industry, recent pain points, and even sentiment from past support tickets

4. Real-Time Sentiment & Escalation Alerts

Generative AI can go beyond support chat, it now monitors tone & urgency, summarizing frustrated user sessions in real time and flagging escalation risk.

At Impero IT Services, we recently built a custom AI module for a global eCommerce brand’s CRM system (based on Zoho and LangChain). The solution:

• Summarized live customer feedback from 7 channels
• Suggested upsell products based on behavior + sentiment
• Auto-generated scripts for follow-up sales calls

Within 3 months, the brand saw a 19% increase in customer retention and 3x faster onboarding for new sales reps.

Angular is a TypeScript-based open-source web application framework maintained by Google. Its core strengths lie in:

• Component-based architecture
• Built-in dependency injection
• Reactive forms & RxJS
• Ahead-of-Time (AOT) compilation
• CLI support for automated scaffolding, testing, and deployment

Key Features

1. Signal-based reactivity model (introduced in v16 and now more powerful in v18):

• Reduces change detection overhead
• Offers fine-grained reactive programming, similar to SolidJS
• Great for performance tuning in real-time dashboards or high-interaction UIs

2. Standalone Components:

• No longer need to declare everything in NgModules
• Speeds up app bootstrap time and simplifies project structure

3. Hydration Support for SSR:

• Improves Time to Interactive (TTI) for Angular Universal apps
• Mainly beneficial for SEO-driven platforms

4. Built-in support for Tailwind CSS and improved CLI extensibility

5. Zoneless change detection:

• Performance boost by removing zone.js overhead in controlled environments

At Impero IT Services, we’ve delivered Angular apps across sectors like fintech, healthcare, and B2B SaaS.

In one case, we built a real-time compliance dashboard for a financial firm using Angular 17+Signals. The data-intensive nature of the app required high performance, reactive UI updates, and maintainability. Angular’s latest reactive primitives and zoneless rendering allowed us to cut down response latency by nearly 40%, even with thousands of data points updating per second.

We paired Angular with:

• NgRx for state management
• Tailwind for utility-first UI styling
• Firebase for scalable backend integration
• Cypress & Jest for end-to-end testing

From my 10+ years in the software development industry, one major consideration is how well the agency understands not just mobile tech, but the eCommerce domain itself because building a fast-loading app is one thing, but syncing it with live inventory, handling order logic, multi-currency setups or integrating with CRMs like HubSpot or Zoho is a different game.

At Impero IT Services, we recently helped a UAE-based luxury fashion retailer transition from a sluggish WooCommerce site to a robust Flutter-based mobile app connected via custom APIs. The client needed real-time stock updates across physical stores, flash sale handling, and a smooth loyalty rewards engine built from scratch. We used Firebase for push notifications and offline cart support and implemented Stripe and Razorpay for multi-gateway integration depending on user location.

What made the biggest difference?

• Custom API architecture with caching to reduce server load.

• Focus on UI/UX tailored for mobile shopping behavior—swipe-based browsing, wishlist toggles, and one-click reordering.

• A modular codebase that allowed future integration with POS systems.