Has anyone used Education CRM software to manage the student journey?

[Krayin CRM]

I’m exploring different education CRM solutions to support admissions, communication, and engagement. Some platforms also position themselves as learning and education CRM, focusing on academic tracking and personalized interactions.

For those who have implemented education CRM software, how well did it help reduce manual work and improve student satisfaction? Do you find customizable systems more effective than ready-made ones?