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    Do Insurance Ads Really Help Build Stronger Brands?

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    • John Snow
      John Snow last edited by

      I’ve been in and around the insurance space for a while — not as a marketing expert, but as someone who’s worked with a few insurance clients and seen how their ads perform. One thing I’ve always wondered is: do insurance ads actually build trust and brand strength, or are they just noise people scroll past?

      For a long time, I honestly thought most insurance advertising looked the same — serious voiceovers, smiling families, and “we’ve got you covered” kind of lines. It all started to blur together. When every brand is promising protection and peace of mind, how does one actually stand out? That question pushed me to look a little deeper into how ads can shape an insurance brand’s strength — not just awareness.

      The Struggle: Same-Sounding Ads, Weak Impact

      When I was working with one small insurance startup, we ran a few ad campaigns focusing on their low premiums and flexible plans. The ads looked clean and had all the right buzzwords, but the performance was underwhelming.

      People clicked, but didn’t convert. Even worse, hardly anyone remembered the brand a week later. That’s when I realized something — people don’t really feel anything from most insurance ads. They just see another logo and move on.

      A few colleagues shared the same experience. Some said emotional storytelling worked better, while others argued that simple trust-based messaging (like customer stories) had more long-term impact. But there was no clear formula that worked across the board.

      What I Noticed After Watching Big Players

      So, I started observing how the big insurance brands run their campaigns — companies like GEICO, Progressive, or even local players in Australia. What stood out wasn’t necessarily what they said, but how consistently they said it.

      Each brand had a distinct tone:

      • GEICO leaned on humor.

      • Progressive made their spokesperson a recognizable face.

      • Others played up emotional reassurance or community trust.

      The interesting thing? Even though their ads had completely different vibes, they all built something recognizable — a personality. That’s when it clicked for me: insurance advertising works best when it builds familiarity, not just awareness.

      People don’t buy insurance after one catchy line; they remember who made them feel safe or seen over time.

      Testing This with a Smaller Brand

      I got to test this theory with another client later on — a mid-sized insurer trying to grow in regional areas. Instead of focusing purely on prices or coverage features, we leaned into short, storytelling-style ads about “real people” who faced risks and found peace of mind through preparation.

      No big production. No celebrity endorsements. Just simple storytelling — even a few “talking head” style videos with staff explaining claims processes in plain English.

      The results weren’t explosive, but the brand recall went up significantly. People started commenting things like, “I’ve seen your videos before — love how real they feel.”

      It made me realize that maybe “stronger” doesn’t always mean “bigger.” Sometimes it means more relatable, more consistent, more human.

      The Lesson That Stuck

      What I learned from all this is that insurance advertising isn’t just about selling policies — it’s about _reinforcing identity._A strong insurance brand doesn’t have to shout. It just needs to speak clearly and consistently enough that people know what to expect every time they see it.

      Even simple visual consistency — same tone, color, and promise — can compound over time. People start trusting familiarity. It’s less about the ad itself and more about the pattern those ads create in someone’s mind.

      A Good Read That Explains This Better

      I stumbled upon this article that sums it up nicely — Role of Insurance Ads for Building 5x Stronger Insurance Brand. It breaks down how ads can actually strengthen brand identity when done right — not just push sales.

      It also touches on why many campaigns fail — usually because they chase instant conversions instead of long-term trust. That’s something I’ve seen firsthand, and it’s refreshing to see it explained in such simple terms.

      So, Do Insurance Ads Really Work?

      I’d say yes — but only when they focus on connection, not conversion.
      Insurance isn’t an impulse purchase. Nobody wakes up excited to buy it. So the only thing that keeps your brand alive in their minds is how it makes them feel — secure, understood, or cared for.

      If your ads do that, they’re working. Even if sales take time to follow.

      That’s been my takeaway after a few experiments and a lot of observation. Curious if others here have tried shifting from “price-first” to “trust-first” messaging in their insurance ads? Did it make a difference in how people responded to your brand?

      I’ve been in and around the insurance space for a while — not as a marketing expert, but as someone who’s worked with a few insurance clients and seen how their ads perform. One thing I’ve always wondered is: do insurance ads actually build trust and brand strength, or are they just noise people scroll past?

      For a long time, I honestly thought most insurance advertising looked the same — serious voiceovers, smiling families, and “we’ve got you covered” kind of lines. It all started to blur together. When every brand is promising protection and peace of mind, how does one actually stand out? That question pushed me to look a little deeper into how ads can shape an insurance brand’s strength — not just awareness.

      The Struggle: Same-Sounding Ads, Weak Impact

      When I was working with one small insurance startup, we ran a few ad campaigns focusing on their low premiums and flexible plans. The ads looked clean and had all the right buzzwords, but the performance was underwhelming.

      People clicked, but didn’t convert. Even worse, hardly anyone remembered the brand a week later. That’s when I realized something — people don’t really feel anything from most insurance ads. They just see another logo and move on.

      A few colleagues shared the same experience. Some said emotional storytelling worked better, while others argued that simple trust-based messaging (like customer stories) had more long-term impact. But there was no clear formula that worked across the board.

      What I Noticed After Watching Big Players

      So, I started observing how the big insurance brands run their campaigns — companies like GEICO, Progressive, or even local players in Australia. What stood out wasn’t necessarily what they said, but how consistently they said it.

      Each brand had a distinct tone:

      • GEICO leaned on humor.

      • Progressive made their spokesperson a recognizable face.

      • Others played up emotional reassurance or community trust.

      The interesting thing? Even though their ads had completely different vibes, they all built something recognizable — a personality. That’s when it clicked for me: insurance advertising works best when it builds familiarity, not just awareness.

      People don’t buy insurance after one catchy line; they remember who made them feel safe or seen over time.

      Testing This with a Smaller Brand

      I got to test this theory with another client later on — a mid-sized insurer trying to grow in regional areas. Instead of focusing purely on prices or coverage features, we leaned into short, storytelling-style ads about “real people” who faced risks and found peace of mind through preparation.

      No big production. No celebrity endorsements. Just simple storytelling — even a few “talking head” style videos with staff explaining claims processes in plain English.

      The results weren’t explosive, but the brand recall went up significantly. People started commenting things like, “I’ve seen your videos before — love how real they feel.”

      It made me realize that maybe “stronger” doesn’t always mean “bigger.” Sometimes it means more relatable, more consistent, more human.

      The Lesson That Stuck

      What I learned from all this is that insurance advertising isn’t just about selling policies — it’s about _reinforcing identity._A strong insurance brand doesn’t have to shout. It just needs to speak clearly and consistently enough that people know what to expect every time they see it.

      Even simple visual consistency — same tone, color, and promise — can compound over time. People start trusting familiarity. It’s less about the ad itself and more about the pattern those ads create in someone’s mind.

      A Good Read That Explains This Better

      I stumbled upon this article that sums it up nicely — Role of Insurance Ads for Building 5x Stronger Insurance Brand. It breaks down how ads can actually strengthen brand identity when done right — not just push sales.

      It also touches on why many campaigns fail — usually because they chase instant conversions instead of long-term trust. That’s something I’ve seen firsthand, and it’s refreshing to see it explained in such simple terms.

      So, Do Insurance Ads Really Work?

      I’d say yes — but only when they focus on connection, not conversion.
      Insurance isn’t an impulse purchase. Nobody wakes up excited to buy it. So the only thing that keeps your brand alive in their minds is how it makes them feel — secure, understood, or cared for.

      If your ads do that, they’re working. Even if sales take time to follow.

      That’s been my takeaway after a few experiments and a lot of observation. Curious if others here have tried shifting from “price-first” to “trust-first” messaging in their insurance ads? Did it make a difference in how people responded to your brand?

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