If your Outlook profile isn’t working, you can still access your OST data by converting it to PST. OST files are tied to your Outlook account, so when the profile is encrypted or inaccessible, the mailbox becomes unreachable. In such cases, using a reliable OST to PST conversion tool, like Stellar Converter for OST, can help. The software allows you to safely extract emails, contacts, calendars, and attachments directly from the OST file without relying on Outlook. You can scan the OST, preview mailbox items, and export the data to a PST file, which can then be imported into Outlook or Office 365. This approach ensures that all your mailbox data is preserved and accessible, even if the original Outlook profile is not working.
