Topics created by Vihan Richard

From my 10+ years in the software development industry, one major consideration is how well the agency understands not just mobile tech, but the eCommerce domain itself because building a fast-loading app is one thing, but syncing it with live inventory, handling order logic, multi-currency setups or integrating with CRMs like HubSpot or Zoho is a different game.

At Impero IT Services, we recently helped a UAE-based luxury fashion retailer transition from a sluggish WooCommerce site to a robust Flutter-based mobile app connected via custom APIs. The client needed real-time stock updates across physical stores, flash sale handling, and a smooth loyalty rewards engine built from scratch. We used Firebase for push notifications and offline cart support and implemented Stripe and Razorpay for multi-gateway integration depending on user location.

What made the biggest difference?

Custom API architecture with caching to reduce server load.

Focus on UI/UX tailored for mobile shopping behavior—swipe-based browsing, wishlist toggles, and one-click reordering.

A modular codebase that allowed future integration with POS systems.

Must-evaluate factors

Platform Integration Experience SAP, Oracle NetSuite, Microsoft Dynamics Custom REST/GraphQL APIs AWS Lambda / Azure Functions for middleware logic Data lakes / ETL tools like Talend or MuleSoft Expert with Salesforce Flow, LWC & Apex Together

Have to know when to use declarative tools vs. code (Apex) vs. modern UI with LWC is crucial. A capable developer will architect workflows using a hybrid approach to reduce long-term technical debt.

Security Compliance

They must comply with HIPAA, SOC2, GDPR, etc. developer should have a history of building audit-ready, permission-aware integrations with proper OAuth flows & token refresh cycles.

CI/CD, Git & DevOps for Salesforce SFDX CLI Gearset or Copado for deployments Bitbucket/GitHub Pipelines

At Impero IT Services, we recently partnered with a US-based supply chain logistics platform that needed real-time sync between Salesforce Sales Cloud and their custom Node.js-based operations system.

We built:

A custom API middleware layer on AWS using Lambda for real-time sync Used Salesforce Platform Events and Change Data Capture (CDC) to minimize polling Integrated Slack for event-based team alerts directly from Salesforce Enabled secure multi-region data handling to comply with FedRAMP & CCPA